Check our list below to see if your question has already been answered.
If not, call us on (09) 440 9565 and we'd be happy to help.
We recommend, as piano manufacturers do, that pianos be tuned twice a year, although some of our customers find once a year sufficient. If a piano is being used frequently, more regular tunings will allow us to refine the tuning. Pianos should always be tuned prior to concerts and important performances.
Pianos which have not been tuned for a number of years often drop in pitch. If this is the case with your piano, it will require pitch-raising to re-establish the correct pitch (a1440) before it can be tuned. There is an additional charge for this. If a piano has been unused, it will commonly need additional work to make it serviceable again.
Please phone Charlotte: (09) 440-9565
Or email us at firstname.lastname@example.org
Tuning in metropolitan Auckland costs $170 inc GST. There are additional travel charges for pitch raising, typically $ 60 (often necessary if pianos have not been tuned regularly) and tuning in out-lying suburbs.
A stable environment is best for your piano. Frequent moves and extremes of humidity and/or temperature will make tunings unstable and can permanently damage some components of your piano. Excessive humidity can swell timber and felt, causing sluggish mechanisms and keys which stick. Excessive dryness will split timber, break glue joints and cause loose, noisy mechanisms.
Avoid: damp, draughts, direct sunlight, windows and doors, close proximity to fires, heaters, central heating vents, underfloor heating and radiators. A Dampp-Chaser®, Piano Life Saver System can help create a stable environment for your piano. Having your piano in a poor position or environment will cause problems, tuning instability and, may void a warranty.
Do not attempt to move the piano yourself. The risk of injuring yourself and damaging the piano is simply too great. We strongly recommend:
Many household insurance policies require musical instruments over a specified value to be notified. It's worth checking that your piano is covered.
Here are two photos. The first is an overdamper (to be avoided) and second, a conventional underdamper.
|Pianos to avoid:|
|Arthur Allison||commonly over-dampers|
|Atwater Kent||poor quality|
|Bently||poor tone, poor quality|
|Bishop||poor tuning planks|
|Bishop Stirling||poor tuning planks|
|Blessing||poor quality, not a blessing!|
|Böhm||mostly very old overdamper|
|Brinsmead||Older instruments may be overdamper|
|Bruns - Berlin||old, un-tuneable, usually over damper|
|Broadwood and esp Broadwood White||Older instruments my be overdampers, Recent Asian manufacture poor quality|
|Carl Ecke||very old, poor quality|
|Chas Begg||too old.|
|Danemann||avoid small ones|
|Fritz Kuhla||bad tuning planks|
|Gors & Kahlmann||dodgy tuning planks / over dampers|
|Haake Hannover||older ones commonly over-dampers|
|Hupfeld||regulation problems, very poor quality|
|Jensen More||tuning plank problems|
|John Spencer||older ones commonly over-dampers|
|Justin Browne||very poor quality|
|Kirchner||poor quality overdamper|
|Koch & Soehne||some have tuning plank problems|
|Leswein||very old, often over dampers, practically untunable|
|Liederstrom||Unreparable plastic parts|
|Lindner||Unreparable plastic parts|
|Mercedes||probably the worst piano ever built ( see Trebel )|
|Pearl River||poor quality|
|Ramsperger||poor bridges and tuning planks|
|Schreiber||poor quality tone, poor sound-boards|
|Spencer||Older instruments may be overdamper|
|Strobech||Very small marginal quality|
|Stanley Brinsmead||commonly have damper problems|
|Storey & Clark||poor quality|
|Strauss||very poor quality|
|Trebel||trouble, probably the worst piano ever built|
|Walter Collinson||older ones are over-dampers, poor soundboards, poor damping|